Frequently Asked Questions
INITIAL MOVE-IN COSTS.
What required fees are standard when applying or living in our community?
To help you budget for your move-in process and residency, here is a breakdown of our standard required fees:
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Security Deposit (Refundable): $1,000 - up to 1x the monthly rent based on unit selection and qualifying criteria.
MONTHLY REOCCURRING COSTS.
What are the required monthly fixed costs besides rent?
In addition to your monthly base rent amount, the following required recurring monthly utilities and services are added to your ledger or billed directly:
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Renters Liability Insurance - Third Party: Varies / leaseholder
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Utility - Electric - Third Party: Usage-Based / unit
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Utility - Water/Sewer: Usage-Based / unit
OPTIONAL FEES/CHARGES BASED ON RESIDENT NEEDS.
What optional fees or situational charges might apply based on my needs?
Depending on your personal choices, amenity use, or specific additions, the following optional fees may apply to your account:
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Positive Credit Reporting Services: $6.95 / leaseholder (Monthly)
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Access Device - Additional: $100.00 / device
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Guest Suite Rental: $200.00 / night
AVOIDABLE COSTS.
What are the avoidable costs or penalty fees to be aware of?
To ensure a smooth tenancy and avoid unnecessary charges on your ledger, please keep these situational costs in mind:
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Late Fee: $50.00 / occurrence
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Returned Payment Fee (NSF): $15.00 / occurrence
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Access Device - Replacement: $100.00 / device
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Intra-Community Transfer Fee: $1,000.00 / occurrence
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Month-to-Month Fee: $1,000.00 / occurrence
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Insufficient Move-Out Notice Fee: 200.00% / occurrence
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Lease Buy Out: 200.00% / occurrence
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Utility - Vacant Cost Recovery: Usage-Based / occurrence
**All fees paid to property unless indicated by <> symbol. Unless a fee is explicitly identified as refundable, all fees are non-refundable. Standard Security Deposit subject to change based on screening results.
Do you allow pets and what's the pet Policy?
Pets are residents, too! We allow two furry friends per home.
For full details on weight limits, breed restrictions, deposits, and pet rent, please click here to view our full Pet Policy
Are there any costs for pets?
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Pet Rent: $70/cat/mo or $70/dog/mo (Maximum 2 pets).
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Pet Deposit: Not applicable (We do not charge pet deposits).
Is there a weight limit for my pet dog?
No! Big or small, we welcome most dogs. Breed restrictions do apply - see the next question for more information.
Are there breed restrictions for pets?
We welcome most breeds of dogs. However, because certain dogs do not thrive in a community environment, we cannot accommodate the following breeds, dogs resembling these breeds, or mixes of these breeds: Akita, American Staffordshire Terrier, Bull Terrier
Do you offer on-site storage?
Storage is available above your parking space. We also offer bike storage for your convenience! Please reach out to the leasing office for more details.
Do you offer on-site parking?
Parking is managed by a third-party vendor in an underground garage with direct, secured access to the apartments. Below are the general rates:
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Monthly Residential Rate: $425.00 / month
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Monthly Non-Residential Rate: $500.00 / month
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Hourly / Short-Term Rates: Starts at $14.00 (1 hour) up to $45.00 max (3–24 hours
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Daily Rates: $45.00/ per day
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Early Bird Rate: $25.00 (In by 7:30 AM / Out after 3:00 PM)
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Nightly & Weekend Rates: $27.00 (In after 4:00 PM or 5:00 PM / Day Sat & Sun)
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Event Rates: $65.00/ hr
Please contact the leasing office for real-time availability, contract details, and full rate schedules.
How does the community promote a healthy, smoke-free living experience?
Our community is a breath of fresh air. With every lease agreement comes a commitment to absolutely no smoking of any kind anywhere on the property, so you and your lungs can thrive.
What lease length options are available?
We offer select lease terms of up to 24 months. Please reach out to the leasing team for details. Price range is based on lease length and specific move-in date.
Do I need renters insurance to live here?
Liability coverage is required to live at our community, and we have options for you.
What if I want to add a roommate to my lease?
If a new roommate moves in, he or she must fill out an application and qualify.
Are security deposits refundable?
Security deposits are collected at the time of application and are fully refundable within 72 hours of payment. After that period, the deposit converts to a non-refundable holding fee if the application is canceled. Once you move in, the deposit remains with the property until move-out. At that time, it will be applied to any outstanding charges, and any remaining balance will be refunded within four weeks.
Do you offer lease flexibility for members of the U.S. Military?
If you are active military and receive PCS or deployment orders, we'll be glad to release you from your lease. All we need is proper written notice and supporting documentation in accordance with the Servicemembers Civil Relief Act (and, if applicable, its state law counterp
What if my roommate moves out?
If a roommate moves out, the remaining leaseholder will need to re-qualify.
Do you allow subletting?
We do not allow subletting or short-term renting of apartments. This includes, without limitation, rentals arranged on third-party sites such as Airbnb.com, VRBO.com, or other similar sites.
Do you perform background checks on potential residents?
We screen for criminal background consistent with applicable law, and applicants may be disqualified based on history after a holistic review.
How many people can live in an apartment?
Two people per bedroom (except children under 24 months; they are exempt from occupant counts).
What if I've had a previous eviction?
We screen for previous evictions consistent with applicable law. We also consider a range of factors as permissible under applicable law, including negative payment history, past or current bad debts, liens, bankruptcies, or judgments. Depending on individual circumstances, an applicant may be disqualified. Employment verification may also be performed. We adhere to the Fair Credit Reporting Act (FCRA) and other applicable law.
Do you comply with Fair Housing standards?
We do business in accordance with the Federal Fair Housing Law as well as all state and local laws. All applications and renewals are considered without discrimination on the basis of any class protected by applicable laws, including but not limited to source of income.
I'm coming for a tour, what do I need?
All you need is your photo ID.
I'm ready to lease, what do I need?
Just yourself! Our online application makes it simple and easy. Each person 18 or older who will be living in the apartment home will need to fill out an application. You may be asked for documentation of your income, identity, or other supplementary information after the application is submitted.
What are the income requirements for living at this community?
In general, income must average 3 times the monthly rent for prospective residents; however, those requirements may differ depending on source of income.
Do you allow guarantors/co-signers?
We gladly accept guarantors. Must have an average income of 5x the monthly rent.
Who needs an application?
Anyone over the age of 18 that will be living in the apartment home and guarantors (co-signers).
Do you allow Section 8 or other housing programs?
We do business in accordance with all applicable laws, including the federal Fair Housing Act and its state and local counterparts. Please contact the leasing office with additional questions.
Which utilities am I responsible for once I move in?
Great question! Residents are responsible for their use of water, sewer, electric, gas, trash, and pest control. All will be billed monthly
What required fees are standard when applying or living in our community?
To ensure complete transparency regarding your application, here is a breakdown of our refund terms and processing conditions:
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72-Hour Cancellation Window: The application must be canceled within 72 business hours of application approval to qualify for a refund.
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Administrative Fee & Deposit: The administrative fee (where applicable) and deposit will be refunded in full (100%).
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Application Fee: The application fee is non-refundable, as this covers hard costs for services that have already been completed, including the credit and background checks.
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Processing Timeframe: Please allow up to 3–4 weeks from the date of cancellation for eligible refunds to be processed.